Pc models which may carry the affected battery pack this list includes units sold worldwide. Melting battery packs sold in toshiba notebooks have been recalled by the company, which has given a number of ways to see if your model is affected. Consumer product safety commission cpsc said last week, the latest move in a longrunning problem with lithiumion batteries. Toshiba will recall 830,000 laptop batteries made by sony, while dell increases its recall by about 100,000 units. Sku production from pabx351hswbt 203 pabx351hswwt 203 pabx352hswbt 204 pabx352hswwt 205 pabx353ksuw 2010 pabx571ksxw 2010 paex353ksvw 209 paex473gspbt 201209 paex473gsprt 201210 paex473hswbt 202 paex473hswkt 202 paex473hswrt 202.
The battery packs were also sold separately and also installed by toshiba as part of a repair. Toshiba corp chief executive satoshi tsunakawa attends a roundtable interview with reporters in tokyo, japan, jun. Toshiba laptop batteries recalled bill roberson digital trends so heres a group you dont want to be part of. This recall involves panasonic lithiumion battery packs installed in 39 models of toshiba portege, satellite, and tecra laptops. Mar 31, 2016 toshiba laptop batteries recalled bill roberson digital trends so heres a group you dont want to be part of. Toshiba strongly recommends that customers participate in this new battery pack replacement program as soon as possible. According to the company, the battery packs, manufactured by panasonic, can over. Toshiba has released a program that will check the battery type in use on laptops and tablet pcs manufactured by the company, and inform the user if any action is required for a battery replacement, as part of a worldwide recall. List of laptop and tablet recalls 2018 and earlier.
Toshiba sold some bad batteries separately, so it is important to inspect both the laptop and. Toshiba has issued a voluntary recall on potentially hazardous battery packs installed in 39 of its laptop models. Toshiba issues a recall after laptop batteries start melting. On january 28, 2016, toshiba of canada limited toshiba inc. Recall of battery packs used in certain toshibabranded laptops.
Toshiba laptop battery pack recall update recall electrical. Toshiba battery check utility free download windows version. In cooperation with country government safety authorities, hp participates in voluntary recall programs when a defective part is shown to cause a potential safety hazard. For each of our businesses, we consider customer support, satisfaction and feedback an essential element of our overall marketing effort. Dynabook announced an expansion of its previous voluntary recall of panasonic battery packs launched in january 2016 january 2016 recall. If you have cfc2 or cfsx laptops, you must download and install the battery diagnosis control software at the link below. Jan 28, 2016 battery packs used within certain toshiba notebook computers shipped between june 2011 and november 2015. Mandatory safety bulletin cfc2, cfsx panasonic toughbook. Toshiba has expanded its january 2016 recall of panasonic battery packs that come with some of its laptops. Recall of battery packs used in certain toshibabranded. Potentially affected battery packs were sold with new toshiba notebook computers, as accessories or used as replacement batteries in the course of repair. Product title battery for toshiba part number pa3817u1brs laptop. If you bought a toshiba laptop between 2011 and 2016 you might have a faulty battery pack eligible for a free replacement.
Toshiba recalls over 100,000 laptops battery packs due to overheating issue. Sony, hp, dell, toshiba recall thousands of faulty lithium. The expanded recall is the latest bout of bad news for. Recall of panasonic battery packs used in certain toshiba laptops on january 28, 2016, toshiba australia pty limited inc. The subject battery packs identified by the battery supplier were included in certain of the following toshiba portable computer models. Toshiba recalls 101,000 laptop batteries sold between 2011. Toshiba expands recall of laptop computer battery packs due. In some cases, the laptop charger itself is faulty and may run the laptop, but it does not have enough power to charge the battery. Replace your wornout toshiba laptop battery with a brand new replacement from laptop battery express. Toshiba laptop battery packs recalled consumer reports.
If your battery pack is subject to toshiba s recall replacement program, toshiba recommends you turn off the laptop and remove the battery pack immediately. Major toshiba laptop battery recall issued after faulty. Once you confirm your battery is eligible, you will receive instructions for. My computer guy put in a new hard drive but no battery driver. Toshiba recalls 101,000 laptop batteries sold between 20112016. In this case, try charging the laptop battery with the laptop turned off. Toshiba america information systems is expanding its march 2016 recall of panasonic battery packs used in toshiba laptop computers by about 83,000. New battery pack recall program information toshiba. Sku production from pabx351hswbt 203 pabx351hswwt 203 pabx352hswbt 204 pabx352hswwt 205 pabx353ksuw 2010 pabx571ksxw 2010 paex353ksvw 209 paex473gspbt 201209 paex473gsprt 201210 paex473hswbt 202.
Feb 05, 2017 i keep getting a message from toshiba telling me about a toshiba battery pack recall. Toshiba notebook battery replacement program recall. Toshiba recalls laptop computer battery packs due to burn and. Recall of panasonic battery packs used in certain toshiba laptops. Toshiba decided to launch a new recall program for the battery packs identified by the battery supplier as containing the battery cells manufactured in the specific manufacturing lot.
Mar 31, 2016 toshiba has issued a voluntary recall on potentially hazardous battery packs installed in 39 of its laptop models. So, i recently got an update and it warned that if i have purchased my laptop between 2011 and 2016, i am entitled to a battery replacement. Toshiba battery recall program microsoft community. Only some not all of the battery packs used in these models are subject to this new battery pack recall program. With this information, go to toshibas battery recall webpage and enter your numbers into the search box. The toshiba laptop battery recall was issued after it was found out that the battery packs overheated and melt. Our toshiba laptop batteries use the highest quality lithiumion cells and. Major toshiba laptop battery recall issued after faulty units overheat and literally melt. Consumer product safety commission cpsc issued a recall for. August 2019 expansion of the 2018 hp notebook computer and mobile workstation battery safety recall and replacement program additional batteries identified. Toshiba satellite plugged in, not charging july 2018. Oct 21, 2006 toshiba has released a program that will check the battery type in use on laptops and tablet pcs manufactured by the company, and inform the user if any action is required for a battery replacement, as part of a worldwide recall.
How to check if your hp laptop battery is recalled cnet. Toshiba recalls over 100,000 laptops battery packs due to. We carry hundreds of toshiba batteries, including the satellite, satellite pro, portege, qosmio and more. Because there is a possibility that the affected battery packs can overheat, they could pose a burn or fire hazard. Did toshiba expand the battery pack recall previously announced in january 2016. Sep 19, 2006 according to toshiba, the problem is due to corrosion damage to the circuitry interface between the battery and the computer. Toshiba expands recall of laptop computer battery packs. The old battery will say it has 18%, but will not charge at all. It asks to download a toshiba battery check up utility to see if my laptop is affected. Major toshiba laptop battery recall issued after faulty units. Subject battery packs in toshiba portable computers.
Contact our tech support specialists available 247. Toshiba recalls notebook batteries august 2007 forums cnet. Get details on the panasonic toughpad fzg1 battery product recall. Last march, toshiba recalled the lithiumion battery packs used in approximately 91,000 laptops that were found to overheat, posing burn and fire hazards to. Alternatively, the page has a link to download a tool that will run and automatically check for your recall eligibility without searching the database. A wide range of repair guides and support for the consumergrade laptop computer line by toshiba. Battery packs included in this recall have part numbers that begin with g71c g71c.
Please remove the battery and find the battery part number and serial number. Oct 30, 2008 sony, along with hewlettpackard, dell and toshiba, announced that recall of thousands of faulty sonymade lithiumion notebook battery backs after customers reported more than a dozen incidents. Find low everyday prices and buy online for delivery or instore pickup. Mar 31, 2016 toshiba issues a recall after laptop batteries start melting. In addition, a mandatory bios utility download must be downloaded by users with affected models to minimize the risk of overheating and ignition. On november 10, 2016, toshiba announced that the panasonic battery pack recall was being expanded to include additional models, as well as additional serial numbers from the models previously included. On november 10, 2016 dynabook anz pty limited dynabook announced an expansion of its previous voluntary recall of panasonic battery packs launched in january 2016 january 2016 recall.
According to toshiba, the problem is due to corrosion damage to the circuitry interface between the battery and the computer. According to the company, the battery packs, manufactured by panasonic, can. Toshiba laptop batteries recalled due to fire hazard. Additional compatible batteries and chargers are listed below. The affected battery packs could overheat and cause a burn or fire. Toshiba has expanded the number of battery packs to include those sold between june 2011 and november 2016. It downloaded something to see if i am entitled to it but i havent really gotten much info yet. Toshiba satellite c series batteries and chargers get longer battery life and improved laptop performance with a toshiba replacement battery from laptop battery express. Product title ubatteries laptop battery toshiba pa5024u1brs 9 c. Recall of battery packs used in certain toshiba laptops. Toshiba is carrying out a huge battery recall totaling 101,000 batteries due to a risk of burning or fire.
Find all the driver software, utility tools, software download kits, manuals and other resources for your toughbook products. Major toshiba laptop battery recall issued after faulty units overheat and literally melt if you bought a toshiba laptop between 2011 and 2016 you. Sony, along with hewlettpackard, dell and toshiba, announced that recall of thousands of faulty sonymade lithiumion notebook battery backs after customers reported more than a dozen incidents. In early 2018, hp issued a battery recall after it. Toshiba releases utility to check for battery recall. Pc models which may carry the affected battery pack. Mar 31, 2016 major toshiba laptop battery recall issued after faulty units overheat and literally melt if you bought a toshiba laptop between 2011 and 2016 you might have a faulty battery pack eligible for a. This mandatory software update incorporates safety measures to monitor the condition and health of the battery. Toshiba announced a voluntary recall to replace the battery packs manufactured for and used with certain toshiba notebook computers sold between jun 2011 and sep 2015. Download satellite c675s7200 bios drivers for windows 10,7 32bit,8,8. Replacement programs and product recalls hp official site. Toshiba announced an expansion of its previous voluntary recall of panasonic battery packs launched in january 2016 january 2016 recall. Locate the fzg1 tablet and battery pack model numbers on the back of the device. I keep getting a message from toshiba telling me about a toshiba battery pack recall.
Select a region for battery replacement program information. Toshiba battery check utility is a freetouse application for windows os that allows you to check if your battery pack is affected and qualifies for a replacement. The recall includes models from toshibas mini notebook, portege, satellite. Recall of battery packs used in certain toshiba branded laptops. Toshibas recall brings the total number of sony laptop batteries. Toshiba s recall brings the total number of sony laptop batteries. Jan 04, 2017 toshiba has expanded the number of battery packs to include those sold between june 2011 and november 2016. This is an updated, expanded existing recall of toshiba battery packs supplied with toshiba laptop computers. If you purchased a panasonic cfc2 series andor cfsx series laptop in. Find details and updates on the mandatory panasonic toughbook cfc2cfsx. The battery packs also were sold separately and installed by toshiba as part of a repair.
Toshiba laptop batteries and power chargers laptop battery. Toshiba joins massive recall of sony batteries cnet. We carry nearly every battery and charger made for the toshiba satellite a series, including the satellite c50, c55, c650, c655, c660, c840 models. Users can download a utility that the company released to see if their.
If your battery pack is subject to toshibas recallreplacement program, toshiba recommends you turn off the laptop and remove the battery pack immediately. If the battery charges while the computer is off, then the laptop ac adapter is bad and needs to be replaced. The battery packs were sold as part of new toshiba laptop computers and as accessories or replacement batteries in the course of repair. I did go to there and it says that my battery pack is not affected. Apr 04, 2016 toshiba is recalling 101,000 batteries made between 2011 and 2016 due to risks of them catching fire. Toshiba is offering a free replacement for affected battery packs. On november 10, 2016 toshiba america information systems, inc.
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